Important Information Regarding COVID-19
As dedicated healthcare professionals, we want you to know that we are committed to the health and safety of our patients and staff. While following all of the appropriate guidelines, we continue to treat those who are experiencing dental pain and infection. As we continue to monitor the situation in our area, we will start to schedule patients that are in need of additional treatment in order to prevent them from developing dental emergencies. We are still asking that patients needing purely elective treatment to wait until we determine the safest time to proceed with that level of care.
When scheduling patients, we are asking them the following pre-screening questions:
* Do you have a fever or above normal temperature?
* Have you experienced shortness of breath/trouble breathing?
* Do you have a dry cough?
* Do you have a runny nose?
* Have you recently lost or had a reduction in your sense of smell?
*Do you have a sore throat?
* Have you been in contact with someone who has tested positive for COVID-19?
* Have you tested positive for COVID-19?
* Have you been tested for COVID-19 and are awaiting results?
* Have you traveled outside the United States by air or cruise ship in the past 14 days?
* Have you traveled within the United States by air, bus or train within the past 14 days?
If the answer to any of these questions is yes, we are asking patients to schedule or reschedule at least 2 weeks from now. When patients arrive at our office, we ask these same questions again as a part of our routine workup and we take their temperature. If warranted, based on the data we collect, we will discuss rescheduling that patient’s appointment before they interact with other people already in the office.
We are asking that all accompanying visitors remain in their vehicle for the duration of the appointment following check-in. Our lobby seating has been reduced to allow for minimal people to gather and all seating is 6 feet apart. In the case of pediatric patients or special situations we will allow for parents or the escort to remain in the building.
We are taking temperatures of all of our team members at the beginning of each work day. We are all wearing the appropriate level of personal protective equipment to limit your exposure prior to and during treatment.
Additionally, we are asking that our staff distance themselves as often as possible and not congregate after work and practice basic hand washing and use of hand sanitizers as often as possible. We are also taking every opportunity to keep office surfaces sterile and free of any type of virus or microorganisms. As the situation develops and more information is released, we will adjust our protocol as needed. We want to thank you all in advance and extend our gratitude for your understanding and cooperation during this challenging time. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office and one of our staff members will be more than happy to assist you.
For further information, including measures to keep yourself healthy, visit the following links:
- Prevention: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
- Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
- Steps When Sick: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html
- South Dakota Department of Health: https://doh.sd.gov/
- American Dental Association (ADA): https://success.ada.org/en/practice-management/patients/~/link.aspx?_id=6C881EF4A7884989A80BA475F9A116ED&_z=z